EZad services
Set up your solutions. Support your teams.
Hardware, installation, training, templates and support: EZad helps you set up your solutions and use them day to day, on site or remotely as needed.
Free helpline, Monday to Friday, for all our customers and all our solutions.
Installation and hardware · Tailored to your project
An organized setup, from hardware to configuration.
EZad works on site or remotely. For on-site installations, EZad is your point of contact: we organize the setup with your teams and coordinate everyone involved.
Prepare the equipment
Selection of hardware to suit your needs, compatibility review of your existing equipment and preparation of the devices involved.
Coordinate the setup
EZad contacts your IT team and store management to prepare and schedule the work. We coordinate the professional teams and equipment installation.
Install and configure
Setup of the solution and configuration of the equipment so it is ready to use.
Training · By appointment
Training scheduled when your setup is ready.
Once your solution is installed and the relevant equipment configured, contact our training team to arrange a date. Training can take place on site or remotely to help your teams get started with the tools.
Installation and configuration complete
Contact our training team
Date agreed together, on site or remotely
Template design · Toucan®
Templates designed for the way you work.
EZad creates templates so you can produce your posters with Toucan’s Catalog, Free-form creation and Product code modes. The Product code mode works from the product barcode number (Gencod).
A template sets how a poster is presented: where the price, product name and other product details appear, and how they look, for a given format. Your posters keep a consistent layout from one product to the next.
Explore Toucan’s creation modesSupport · For all our customers
A free helpline to keep you moving.
Our helpline supports all EZad customers from Monday to Friday, whichever solution they use. Contact us with questions about using your solution.
- Free
- No charge to contact the helpline.
- Monday to Friday
- For questions about using your solution.
- All customers, all solutions
- Whichever EZad solution you use.
Does EZad work on site or remotely?
Both, depending on your needs. For on-site installations, EZad contacts your IT team and store management to prepare and schedule the work, then coordinates the professionals involved and the equipment installation.
Can EZad supply and prepare the equipment?
Yes. The equipment to supply and whether your existing equipment can be reused are assessed for your project. For digital signage, players go through EZad, which installs Toucan Player on them before shipping.
How do we arrange training?
Once the relevant equipment has been installed and configured, contact our training team to agree on a date. Training can take place on site or remotely.
Can you create our poster templates?
Yes. EZad creates templates for Toucan’s Catalog, Free-form creation and Product code modes. The Product code mode works from the product barcode number (Gencod).
Is the helpline free, and who can use it?
Yes, the helpline is free. It is available Monday to Friday for all EZad customers, whichever solution they use.
Your project
Let’s talk about your setup and requirements.
Whether you need a new installation, training or templates, tell us what you need so we can define the right support for your project.