Privacy policy

Introduction

At EZad, protecting your personal data is a priority. We process the information entrusted to us in accordance with the General Data Protection Regulation (GDPR — Regulation (EU) 2016/679) and applicable French data protection law.

This policy explains which data is processed when you use ezad.fr, why it is processed, the legal bases relied upon, how long it is retained, and which service providers may be involved.

Data controller

EZad — Société par Actions Simplifiée (SAS) with share capital of €95,400

116 route d'Espagne — Hélios 4 — BAL 418 — 31100 Toulouse — France

SIRET: 832 052 658 00024

Email: infos@ezad.fr

Phone: +33 (0)5 34 40 01 11

EZad acts as the data controller for personal data collected through the website, particularly when a contact form or demo request form is submitted.

Personal data processed

We limit data collection to the information required to operate the website, handle requests, and measure website usage when you consent to analytics.

Data you provide directly

First and last name
Professional email address
Phone number, where provided
Company, job title, and message content
Information required to handle a contact or demo request

Technical data

IP address and technical logs required for hosting and security
Browser type, operating system, and device type
Pages viewed, traffic source, and interactions, only where analytics has been accepted
Technical signals used by the anti-bot protection on website forms
Consent choices stored locally on your device

Mandatory fields are identified in the forms. Without this information, EZad may be unable to process your request.

Purposes and legal bases

Enquiries and demo requests

Responding to enquiries, arranging a demonstration, and preparing a potential business relationship.

Legal basis: steps taken at your request prior to entering into a contract and EZad's legitimate interest in responding to professional enquiries.

B2B follow-up

Following up on a professional exchange and presenting solutions relevant to the need expressed.

Legal basis: EZad's legitimate interest, subject to your right to object.

Website security

Preventing abuse, automated submissions, fraud attempts, and ensuring the technical operation of the website.

Legal basis: EZad's legitimate interest in protecting its services.

Audience measurement

Understanding how the website is used, measuring content performance, and improving navigation.

Legal basis: your consent, collected through the cookie management banner.

Data subject requests

Handling access, rectification, objection, erasure, and other requests relating to personal data.

Legal basis: compliance with EZad's legal obligations.

Retention periods

Personal data is retained only for as long as necessary for the purposes for which it was collected.

Contact requests and prospects: up to 3 years from collection or from the last contact initiated by the person concerned.
Data relating to a contractual relationship: for the duration of the business relationship, followed by the retention periods required to comply with legal obligations and defend EZad's rights.
Google Analytics data: no longer than 14 months for user-level and event-level data in a standard Google Analytics 4 property, depending on the setting applied in the tool.
Technical logs and security data: for the period strictly necessary for security, diagnostics, and website operation, depending on the type of log and the configuration of the service provider concerned.
Data subject requests: for the time required to process the request, followed by an appropriate archive period where necessary to demonstrate compliance with legal obligations.

Aggregated statistics that no longer identify an individual may be retained for a longer period.

Recipients and service providers

Personal data is accessible only to authorised EZad personnel and to technical service providers that require it to deliver their services.

Vercel Inc.

Website hosting and delivery, execution of technical functions, and logs required for operation and security.

Google Analytics

Audience measurement and browsing statistics, only after analytics cookies have been accepted.

Cloudflare Turnstile

Protection of website forms against bots and abusive automated use. See the Turnstile privacy addendum.

Business email service

Transmission and handling of messages sent to EZad through the website forms or by email.

These providers act within the scope of their respective services and under the applicable contractual arrangements. EZad does not sell or rent personal data collected through the website.

Transfers outside the European Union

Some of EZad's technical service providers are established in the United States or may use infrastructure located outside the European Economic Area.

Where such transfers take place, they are governed by the safeguards provided for under the GDPR, including an applicable adequacy decision, the EU–US Data Privacy Framework where it may be relied upon, or Standard Contractual Clauses together with appropriate supplementary measures.

Security and confidentiality

EZad implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.

The website uses, in particular, HTTPS encryption, access controls, form protection mechanisms, and consent management before Google Analytics is loaded.

As no method of transmission or storage can guarantee absolute security, the measures applied are reviewed and adapted to the risks and to changes in the tools used.

Your rights

Under the GDPR and French data protection law, you may exercise your rights of access, rectification, erasure, restriction, objection, and, where the applicable conditions are met, data portability. You may also withdraw any consent you have previously given at any time.

Exercising your rights

Send your request to infos@ezad.fr or by post to EZad's registered office.

To help us process your request, please state its purpose and provide the information needed to identify you. Proof of identity will be requested only where there is reasonable doubt as to your identity.

You may also lodge a complaint with the French data protection authority, the CNIL.

Cookies and trackers

Cookies strictly necessary for the operation of the website may be used without consent where they meet the applicable legal requirements. Google Analytics is loaded only after you accept audience measurement cookies.

You may accept, refuse, or change your choices at any time using the “Manage cookies” button in the footer. For information about the trackers used and their lifetimes, see our cookie policy.

Changes to this policy

EZad may update this policy to reflect legal, technical, or functional changes to the website. The version published online is the applicable version.

Last updated: July 2026