EZad Privacy Policy

Last updated: August 2025

At EZad, protecting your privacy and personal data is a top priority. We are committed to processing the data you entrust to us with the highest level of care, in accordance with the General Data Protection Regulation (GDPR) and applicable French and European laws.

This privacy policy explains clearly what personal data we collect, how it is used, the security measures implemented, and your rights regarding this data.

1. Data controller

The data controller responsible for personal data collected through the website www.ezad.fr is:

EZad
SAS with a share capital of €100,000
Registered office: 116, route d’Espagne – Hélios 4 – 31100 Toulouse – France
SIRET: 832 052 658 00016
Email: infos@ezad.fr

EZad acts as the data controller for all personal data collected through its contact forms, demo requests, or any other digital interactions on the website.

2. Data collected

We only collect information strictly necessary for the proper functioning of our services.
The data we may collect includes:

First and last name
Professional email address
Phone number
Company name
Job title
Message content or request details
History of exchanges with our team
IP address and anonymized browsing data (via cookies)

This data is either provided directly by you through online forms or collected automatically for performance and analytics purposes.

3. Purpose of data processing

Personal data is collected for the following purposes:

Responding to information, quote, or demo requests
Managing customer and pre-sales relationships
Sending information about our products, updates, or services (with your consent)
Improving user experience and the quality of our digital services
Ensuring technical security and maintenance of the website

4. Legal basis for processing

Data processing by EZad is based on the following legal grounds:

Your explicit consent (checkbox, form submission)
Execution of a contract or pre-contractual measures
EZad’s legitimate interest, particularly for website security and service improvement

5. Data retention period

Personal data is stored only for as long as necessary to fulfill its intended purposes.

Contact data: up to 3 years after the last active interaction
Contractual or commercial data: 5 to 10 years, depending on legal requirements
Cookies: up to 13 months

After these periods, data is deleted or anonymized.

6. Data recipients

Data collected is used exclusively by EZad’s internal departments.
However, it may be shared with technical service providers (hosting, maintenance, CRM, email solution) solely for operational purposes and under strict confidentiality agreements.

EZad does not sell or rent personal data to any third parties.

7. Data security

We implement both technical and organizational measures to protect your personal information, including:

Secure hosting (within France or the EU)
Restricted access to personal data
Regular data backups
SSL encryption on all pages
Monitoring and alerts in case of unusual access

8. Your rights

In accordance with the GDPR and the French Data Protection Act, you have the following rights:

Right of access to your data
Right to rectify inaccurate data
Right to erasure (“right to be forgotten”)
Right to object to processing or marketing communications
Right to data portability
Right to restrict processing in certain cases

To exercise your rights, please contact us at infos@ezad.fr with proof of identity.

9. Cookies and trackers

We use cookies to ensure website functionality, measure traffic, and improve navigation.
You can manage your preferences at any time through the cookie banner or by consulting our cookie policy.

For more information, visit the official CNIL website or the ICO guide.

10. Updates to this policy

EZad reserves the right to update this privacy policy at any time to reflect legal, technical, or operational changes.
We encourage you to review it periodically.
The online version is considered the official and up-to-date version.