EZad Privacy Policy – Personal data protection and GDPR compliance
EZad Privacy Policy
Last updated: August 2025
At EZad, protecting your privacy and personal data is a top priority. We are committed to processing the data you entrust to us with the highest level of care, in accordance with the General Data Protection Regulation (GDPR) and applicable French and European laws.
This privacy policy explains clearly what personal data we collect, how it is used, the security measures implemented, and your rights regarding this data.
1. Data controller
The data controller responsible for personal data collected through the website www.ezad.fr is:
EZad
SAS with a share capital of €100,000
Registered office: 116, route d’Espagne – Hélios 4 – 31100 Toulouse – France
SIRET: 832 052 658 00016
Email: infos@ezad.fr
EZad acts as the data controller for all personal data collected through its contact forms, demo requests, or any other digital interactions on the website.
2. Data collected
We only collect information strictly necessary for the proper functioning of our services.
The data we may collect includes:
- First and last name
- Professional email address
- Phone number
- Company name
- Job title
- Message content or request details
- History of exchanges with our team
- IP address and anonymized browsing data (via cookies)
This data is either provided directly by you through online forms or collected automatically for performance and analytics purposes.
3. Purpose of data processing
Personal data is collected for the following purposes:
- Responding to information, quote, or demo requests
- Managing customer and pre-sales relationships
- Sending information about our products, updates, or services (with your consent)
- Improving user experience and the quality of our digital services
- Ensuring technical security and maintenance of the website
4. Legal basis for processing
Data processing by EZad is based on the following legal grounds:
- Your explicit consent (checkbox, form submission)
- Execution of a contract or pre-contractual measures
- EZad’s legitimate interest, particularly for website security and service improvement
5. Data retention period
Personal data is stored only for as long as necessary to fulfill its intended purposes.
- Contact data: up to 3 years after the last active interaction
- Contractual or commercial data: 5 to 10 years, depending on legal requirements
- Cookies: up to 13 months
After these periods, data is deleted or anonymized.
6. Data recipients
Data collected is used exclusively by EZad’s internal departments.
However, it may be shared with technical service providers (hosting, maintenance, CRM, email solution) solely for operational purposes and under strict confidentiality agreements.
EZad does not sell or rent personal data to any third parties.
7. Data security
We implement both technical and organizational measures to protect your personal information, including:
- Secure hosting (within France or the EU)
- Restricted access to personal data
- Regular data backups
- SSL encryption on all pages
- Monitoring and alerts in case of unusual access
8. Your rights
In accordance with the GDPR and the French Data Protection Act, you have the following rights:
- Right of access to your data
- Right to rectify inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to object to processing or marketing communications
- Right to data portability
- Right to restrict processing in certain cases
To exercise your rights, please contact us at infos@ezad.fr with proof of identity.
9. Cookies and trackers
We use cookies to ensure website functionality, measure traffic, and improve navigation.
You can manage your preferences at any time through the cookie banner or by consulting our cookie policy.
For more information, visit the official CNIL website or the ICO guide.
10. Updates to this policy
EZad reserves the right to update this privacy policy at any time to reflect legal, technical, or operational changes.
We encourage you to review it periodically.
The online version is considered the official and up-to-date version.